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Frequently Asked Questions

Do you have a question about something? Read through our Frequently Asked Questions and click on them to find the answers you're looking for!

1. Touring Caravans

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Are the pitches hard standing?

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Can we park our car next to our caravan?

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Are we allowed to have BBQs on our pitch?

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Do you have a minimum number of nights i have to stay for?

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2. Seasonal Pitches

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Can I visit my caravan when the site is closed?

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Can we choose our own pitch?

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Can we keep our awning up all year round?

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3. Caravan Storage

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How much notice do i have to give to get my caravan out?

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How much is caravan storage?

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4. Tents

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Are we allowed to have BBQs on our pitch?

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Do you have a minimum number of nights i have to stay for?

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5. Caravan Hire

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Do we have to bring our own bedding?

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Can I bring an extra car?

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How many people can the caravans sleep?

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Do you have any caravans with wheelchair access?

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6. Caravan Sales

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Can I improve my garden?

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Can I visit my caravan when the site is closed?

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Do you have an age limit on Jasmine Park?

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What is included when I purchase a caravan?

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If I decide to upgrade my caravan can I part-exchange it for a newer one?

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Which areas around the caravan are my own?

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7. General FAQ's

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When is the caravan park open?

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Do you allow dogs on the park?

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8. Online Bookings

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I want to stay for less than a week, however i can only book full weeks online.

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Will i receive a receipt for my online booking?

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