Frequently Asked Questions
Do you have a question about something? Read through our Frequently Asked Questions and click on them to find the answers you're looking for!
1. Touring Caravans
Are the pitches hard standing?
Can we park our car next to our caravan?
Are we allowed to have BBQs on our pitch?
Do you have a minimum number of nights i have to stay for?
2. Seasonal Pitches
Can I visit my caravan when the site is closed?
Can we choose our own pitch?
Can we keep our awning up all year round?
3. Caravan Storage
How much notice do i have to give to get my caravan out?
How much is caravan storage?
4. Tents
Are we allowed to have BBQs on our pitch?
Do you have a minimum number of nights i have to stay for?
5. Caravan Hire
Do we have to bring our own bedding?
Can I bring an extra car?
How many people can the caravans sleep?
Do you have any caravans with wheelchair access?
6. Caravan Sales
Can I improve my garden?
Can I visit my caravan when the site is closed?
Do you have an age limit on Jasmine Park?
What is included when I purchase a caravan?
If I decide to upgrade my caravan can I part-exchange it for a newer one?
Which areas around the caravan are my own?
7. General FAQ's
When is the caravan park open?
Do you allow dogs on the park?
Answer
We do allow dogs on the park, so long as they are kept on a lead at all times and exercised in the correct areas.
8. Online Bookings
I want to stay for less than a week, however i can only book full weeks online.
Will i receive a receipt for my online booking?
