Caravan Hire Terms & Conditions
WE RESERVE THE RIGHT TO VARY THE FOLLOWING IF CONDITIONS DEMAND
All users of the park must observe these conditions and regulations and any bye-laws applying to the park made by the local authority. Anyone in breach of any conditions may be asked to leave the park.
Families: Bookings are accepted for families and couples only. We DO NOT ACCEPT same or majority gender parties.
Dogs: Pets are not allowed in our static caravans i'm afraid.
Payments: A minimum non-refundable deposit of £100 per site per week or part week is required and reservations are made subject to caravan being vacant on receipt of your deposit. Balance to be paid 6 weeks prior to arrival. No reminder will be sent for balance payment. Bookings made within 6 weeks of arrival must be paid for in full. Bookings cancelled after this time will not be refunded. Debit and Credit Cards are free of charge. Cheques to be made payable to Jasmine Caravan Park.
Cancellations: Cancellations within 6 weeks of arrival are non-refundable. Deposits are non refundable for cancellations more than 6 weeks of arrival. Balances are not payable for bookings more than 6 weeks before arrival. Cancellations must be in writing to firstname.lastname@example.org
Cancellations due to Covid-19 (or variant of). Bookings that can not legally go ahead (i.e. government lockdown) will receive a credit voucher for the fees paid to enable the guest to rearrange their booking. Credit Vouchers will be valid on any caravan or pitch type and any dates (subject to availability) during the current season. Cancellations due to government guidelines including Tiers will be checked on the home address provided by the Guest at the time of booking. Cancellations due to positive covid tests must be received by email with proof of a positive test dated within the government advised quarantine duration of the arrival date.
Arrival/Departure: Keys are available at Reception from 2pm to 6pm on the day of arrival. Please notify in advance of any arrival after 6pm or a later date. We reserve the right to relet if not informed. On departure, keys to be returned to Reception by 10am.
Accommodation: Strictly limited to the number of beds in each type of unit as advertised in the brochure. The management reserves the right to terminate at any time, without refund of any monies if the accommodation is occupied by more than the persons stated on the booking form. All accommodation is strictly non-smoking.
Equipment: All caravans are fully equipped with cutlery, crockery, cooking utensils, duvets and pillows. You are REQUIRED TO BRING your own towels. Showers, WC, TV/DVD, fridge and microwave are standard in all models. Central Heating and Double Glazing is standard in all models.
Gas & Electric: Both are included in the price.
Vehicles: There is parking for one car at each caravan on a hard standing. Extra cars must be left in the car park. Dropside commercial vehicles, Motorcycles and Scooters are not allowed on the caravan park at any time.
Disclaimer: The management will not accept responsibility for the loss, theft, damage or injury to any person or their property whilst on the premises. Jasmine Caravan Park Ltd are not responsible for any matter of which you were aware and did not bring to our attention during your holiday. Jasmine Caravan Park Ltd are not liable for refunds or expenses you incur in the event they are prevented from fulfilling your Booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events ("Force Majeure").
Jasmine Caravan Park Ltd recommend that customers take out their own travel insurance.
If you have any questions or require more specific information, please do not hesitate to contact our reception on 01723 859240 and we will be happy to provide further information.